What happened to eBay?
Sent to Ebay’s “Office of the President”, their UK CEO, their US CEO, and their extremely questionable “customer services dept.”, also put on their “Community Forums” =
“My latest comment on the Ebay Community Forum regarding the latest awful experience I’m having to endure, involving a dubious seller, his questionable sales technique, his questionable goods, EBay’s nefarious actions regarding that, and EBay’s noncompliance with the UK retail laws in place, and their own guidelines.
Re: What happened to eBay?
"I've had atrocious experiences with both sellers and Ebay employees recently, who have lied to me during calls trying to resolve problems often. I've recorded some of these calls and sent them to the CEO's here in the UK and also to their "Office of the President" who didn't take a blind bit of notice of anything I said,
Also, apart from numerous items purchased on Ebay that have been fraught with problems that Ebay refused to sort out - I purchased 2 items recently, the 2nd item after a part missing from the 1st item bought from the same seller was supposed to have been sent to me. Taking his word for it I purchased an identical 2nd item, then realised I'd been had, and tried to return both items, opening returns cases, but Ebay would not support my returns even though I went through their proper channels for returns, even winning a returns case which resulted in being found in my favour. The seller refused to forward proof that the 2 items bought were once owned by ex-Beatle John Lennon himself, even though I asked numerous times, he ignored me wholesale, and Ebay couldn't care less what they sell, whether its real or fake.
I wrote to the "office of the president" as well as the UK CEO + the US CEO about not being able to get my item returned - but neither even replied, even though by winning the returns case I was entitled to a pre-paid returns label for posting the item back, ans was entitled to a full refund. No such label was forthcoming - thus Ebay had broken their own rules, so now I'm over £180 down on the 2 transactions, and stuck with dubious items, which are, in fact worthless, despite a dubious "Letter of Authenticity" which came with each item. Even the feedback statement for 1 of the items was incorrect - it had been changed from the former £9 postage originally stated, to "free p+p" statement - a total inaccuracy - only Ebay could've made this change, but, of course, they ignored my notifying them of this text change and subsequent complaint regarding this bogus feedback statement for the item which I was supposed to respond to with a feedback comment. How could I if the statement was wrong?
So many of Ebay's employees are dishonest, and couldnt care less about their users, and if one gets scammed, they just laugh it off and do nothing, even if one wins a returns case as I did. It is a public scandal how they get away with how they act, breaking their own guidelines time after time - this latest load of rubbish sent to me regarding my being scammed and unable to return the item for a refund =
"We are dedicated to keeping eBay a safe and secure platform to trade on. I can assure you that this was not meant to cause any distress, but if we suspect there has been any unauthorised activity, then we will take the appropriate measures to try and protect your eBay account where possible."
THIS IS AN ABSOLUTE LIE, and when one complains and writes to the "Office of the President" they don't even answer the relavent part of the complaint - only the parts which they can get away with, as has just happened.
It is truly shocking how theyve become - no better than scheisters on the street flogging fake goods!!